Snap Send Solve Customer Experience Award

27 February 2025

We're thrilled to announce the East Arnhem Regional Council (EARC) has received the Snap Send Solve Customer Experience Award in the 2024 Solver of the Year Awards for the Northern Territory.

The Customer Experience Award recognises outstanding Solvers who received exceptional communication star ratings for their communities and achieved the highest percentage of Snap status updates. We're proud of our outstanding team working hard to deliver positive outcomes in all nine communities serviced by EARC.

We would also like to congratulate Katherine Town Council on taking out the Snapper’s Choice Award plus the Digital Community Award and City of Darwin receiving the Inclusive Excellence Award.

Customer Experience Award

For delivering an outstanding Snapper experience, East Arnhem Regional Council takes the spotlight for the Northern Territory!

With the highest percentage of Snap status updates and top-rated communication, they’ve shown that clear and consistent updates make all the difference—keeping Snappers informed, engaged, and empowered to improve their communities.

Source: 2024 Solver Of The Year Winners | Events | Snap Send Solve

Image Credit: Snap Send Solve

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