Snap Send Solve Customer Experience Award

February 27, 2025

We're thrilled to announce the East Arnhem Regional Council (EARC) has received the Snap Send Solve Customer Experience Award in the 2024 Solver of the Year Awards for the Northern Territory. 

The Customer Experience Award recognises outstanding Solvers who received exceptional communication star ratings for their communities and achieved the highest percentage of Snap status updates. We're proud of our outstanding team working hard to deliver positive outcomes in all nine communities serviced by EARC. 


We would also like to congratulate Katherine Town Council on taking out the Snapper’s Choice Award plus the Digital Community Award and City of Darwin receiving the Inclusive Excellence Award.

Customer Experience Award


For delivering an outstanding Snapper experience, East Arnhem Regional Council takes the spotlight for the Northern Territory! 


With the highest percentage of Snap status updates and top-rated communication, they’ve shown that clear and consistent updates make all the difference—keeping Snappers informed, engaged, and empowered to improve their communities.


July 22, 2025
East Arnhem Regional Council was pleased to welcome the Governor-General of Australia, Her Excellency the Honourable Ms. Sam Mostyn AC in Yirrkala.
July 10, 2025
Our Municipal Team in Galiwin'ku are doing great djäma...
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In July, East Arnhem Regional Council will be running Community Consultations sessions in Gapuwiyak, Milingimbi, Galiwin'ku, Ramingining, Gunyangara and Yirrkala.
July 3, 2025
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A group of 10 people.
June 30, 2025
During our recent Ordinary Council meeting we celebrated two of our longest serving Councillors who have been with Council since its inception in 2008.
June 26, 2025
East Arnhem Regional Council adopted the Budget for the 2025-2026 financial year and the Regional Plan for 2025-2026 at its Ordinary Council Meeting held on Thursday, 26 June 2025. You can obtain copies of the 2025-2026 Regional Plan and Budget: by downloading from www.eastarnhem.nt.gov.au view in hard copy at any of Council’s Service Delivery Centres and the Regional Office by telephoning (08) 8986 8986 or emailing info@eastarnhem.nt.gov.au
A group of people outdoors
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In May the East Arnhem Regional Council team at Ramingining assisted Savage Films to screen 'Journey Home, David Gulpilil' in community.
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In May, East Arnhem Regional Council participated in the VET Careers Expo in Darwin. It was a valuable opportunity to engage with students and jobseekers about career and training opportunities within the local government sector. Thanks to LGANT for having us at their stall this afternoon. Photo: East Arnhem Regional Council at VET Careers Expo, Marrara Indoor Stadium, Darwin, 2025.
May 22, 2025
Public Consultation | Draft Regional Plan 2025-2026