Snap Send Solve Customer Experience Award

27 February 2025

We're thrilled to announce the East Arnhem Regional Council (EARC) has received the Snap Send Solve Customer Experience Award in the 2024 Solver of the Year Awards for the Northern Territory.

The Customer Experience Award recognises outstanding Solvers who received exceptional communication star ratings for their communities and achieved the highest percentage of Snap status updates. We're proud of our outstanding team working hard to deliver positive outcomes in all nine communities serviced by EARC.

We would also like to congratulate Katherine Town Council on taking out the Snapper’s Choice Award plus the Digital Community Award and City of Darwin receiving the Inclusive Excellence Award.

Customer Experience Award

For delivering an outstanding Snapper experience, East Arnhem Regional Council takes the spotlight for the Northern Territory!

With the highest percentage of Snap status updates and top-rated communication, they’ve shown that clear and consistent updates make all the difference—keeping Snappers informed, engaged, and empowered to improve their communities.

Source: 2024 Solver Of The Year Winners | Events | Snap Send Solve

Image Credit: Snap Send Solve

< Older Post

Newer Post >

Celebrating International Women’s Day

7 March 2026

On International Women’s Day, East Arnhem Regional Council celebrates the strength and leadership of the incredible women in our communities.

Recognising 10 Years of Service

5 March 2026

At last week’s Council Meeting, Deputy President Stephen Dhamarrandji awarded Councillor Bandi Bandi Wunungmurra with a certificate recognising 10 Years of Service with East Arnhem Regional Council.

Community Grants Program Supports Sport Education

24 February 2026

East Arnhem Regional Council (EARC) were pleased to support East Arnhem Region Sport Education through our Community Grants Program.

Protecting Dogs from Parvo Virus

23 February 2026

The East Arnhem Regional Council Vet Team has put together some important information to help keep our community dogs safe from Parvo Virus.

84th Anniversary of the Bombing of Darwin

19 February 2026

Councillor Stephen Dhamarrandji attended the memorial service for the 84th Anniversary of the Bombing of Darwin, honouring the courage and sacrifice of those who served. We remember this significant moment in Australia's history and stand in respect with everyone impacted by the events of the Bombing of Darwin. Photo 1: Councillor Stephen Dhamarrandji Photo 2: Councillor Stephen Dhamarrandji (left) with Council Services Manager Ullas Raman (right) Annual Bombing of Darwin Commemorative Service, Darwin Cenotaph, 2026.