Snap Send Solve Customer Experience Award

February 27, 2025

We're thrilled to announce the East Arnhem Regional Council (EARC) has received the Snap Send Solve Customer Experience Award in the 2024 Solver of the Year Awards for the Northern Territory. 

The Customer Experience Award recognises outstanding Solvers who received exceptional communication star ratings for their communities and achieved the highest percentage of Snap status updates. We're proud of our outstanding team working hard to deliver positive outcomes in all nine communities serviced by EARC. 


We would also like to congratulate Katherine Town Council on taking out the Snapper’s Choice Award plus the Digital Community Award and City of Darwin receiving the Inclusive Excellence Award.

Customer Experience Award


For delivering an outstanding Snapper experience, East Arnhem Regional Council takes the spotlight for the Northern Territory! 


With the highest percentage of Snap status updates and top-rated communication, they’ve shown that clear and consistent updates make all the difference—keeping Snappers informed, engaged, and empowered to improve their communities.


September 29, 2025
Councillor Murphy Yunupingu, CEO Dale Keehne, and Director – Council Services Signe Balodis attended the National Police Remembrance Day held in Nhulunbuy to honour officers who have passed and acknowledge the tireless work of the Police to support safe communities and homelands.
A group of three people practicing CPR
September 26, 2025
As the Aboriginal Controlled Local Government Council for the East Arnhem region, our Council prides itself on providing and delivering excellent djäma (work) and career opportunities in the six remote Yolŋu communities and Nhulunbuy with strong connections to homelands.
September 22, 2025
Elected Members from across the East Arnhem region came together at the Garma Cultural Knowledge Centre, ahead of the formal Council Meeting held on Thursday, 18 September 2025.
Several marquees setup on the grass
September 10, 2025
In September, the East Arnhem Regional Council Aged Care Services & Disability Services team at Yirrkala brought our participants to Miḏawarr Day Out 2025 at the Gove Peninsula Surf Life-Saving Club, Nhulunbuy.
September 8, 2025
Today the results of the 2025 Local Government Elections have been officially declared by the Northern Territory Electoral Commission .
September 2, 2025
The East Arnhem Regional Council Disability Services team is dedicated to providing culturally safe, high-quality support for all our participants.
September 1, 2025
East Arnhem Regional Council (EARC) is proud to participate in the ‘Healthy Homes Community Clean Up Week’ alongside many other organisations committed to improving the health and housing outcomes of residents living in Yirrkala.
August 13, 2025
The 2025 Local Government Elections will take place in August, inviting voters from across the Territory to participate.
July 22, 2025
East Arnhem Regional Council was pleased to welcome the Governor-General of Australia, Her Excellency the Honourable Ms. Sam Mostyn AC in Yirrkala.